What types of ethnic wear do you offer?
Threads & Twirls specializes in a vibrant collection of ethnic wear, featuring a variety of stunning pieces such as co-ord sets and embroidered suits. Our designs are crafted to blend traditional aesthetics with contemporary style, ensuring a unique appeal for various occasions.
What materials are used in your products?
We prioritize quality by using premium fabrics in our garments. This commitment to high-quality materials not only enhances the aesthetic appeal of our outfits but also ensures comfort and durability for the wearer.
How long does it take to process and ship my order?
All orders are processed within 24 hours of being placed. Once your order is packed, it is handed over to our trusted courier partners for delivery. Typically, you can expect your order to arrive within 3–7 business days, depending on your location.
What should I do if I receive a damaged or defective item?
If you receive a damaged or defective item, please contact us within 3 days of receiving your order. We require photos of the issue to assess the situation, and we will provide a replacement if applicable.
Can I return or exchange my purchase?
All sales are final at Threads & Twirls. We do not accept returns, exchanges, or refunds on any purchases. We recommend reviewing your order carefully before completing your purchase to ensure satisfaction.
Do you offer order tracking?
Yes, once your order is dispatched, you will receive a tracking link via email or SMS. This allows you to follow your package's journey until it reaches your doorstep.
What are your shipping charges?
Shipping charges, if applicable, will be calculated and displayed at checkout. We strive to provide transparent pricing for our customers.
